Shipping policy

Shipping Policy

Effective Date: 14/02/2026
Business Name: Pulse Pad
Website: https://www.pulsepad.net/

Thank you for shopping with Pulse Pad. We are committed to delivering your order quickly and securely. Please review our Shipping Policy below for details about order processing, shipping times, and delivery.

1. Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed or shipped on weekends or public holidays.

  • During high-demand periods, processing times may be slightly extended.

Once your order has been shipped, you will receive a confirmation email with tracking information.

2. Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days

  • International Shipping (if applicable): 7–21 business days

Please note that delivery times are estimates and not guaranteed.

3. Shipping Locations

Pulse Pad currently ships to:

  • United States

  • United Kingdom

  • Potentially more countries also

If you are unsure whether we ship to your location, please contact us before placing your order.

4. International Orders (If Applicable)

For international shipments:

  • Customers are responsible for any customs duties, taxes, or import fees required by their country.

  • Delivery times may vary due to customs processing.

  • Pulse Pad is not responsible for delays caused by customs authorities.

5. Tracking Information

Once your order has shipped, you will receive a tracking number via email.
Please allow 24–48 hours for tracking updates to appear in the carrier’s system.

6. Incorrect Address Information

Please ensure your shipping address is correct at checkout.

Pulse Pad is not responsible for:

  • Orders shipped to incorrectly entered addresses

  • Packages returned due to address errors

If a package is returned to us, additional shipping charges may apply to resend it.

7. Lost, Stolen, or Damaged Packages

Pulse Pad is not responsible for lost or stolen packages confirmed as delivered by the shipping carrier.

If your order arrives damaged:

  • Contact us within 48 hours of delivery

  • Provide photos of the damaged item and packaging

  • We will review and assist you promptly

8. Shipping Delays

We are not liable for delays caused by:

  • Weather conditions

  • Carrier service disruptions

  • Customs processing

  • Natural disasters

  • High order volumes

9. Contact Us

If you have questions regarding your shipment, please contact:

Pulse Pad
Email: droptradeship1@gmail.com
Phone: 07879987980